Companies across the mortgage settlement services spectrum are pulling together to help Cloudstar clients get back up and running following a ransomware attack that has shut down one of its largest providers.
Cloudstar, which acts as a container for the data generated by title production software, was shut down on July 16 by the attack. It is unknown how many closings could be affected, however, Cloudstar has six data centers in the U.S., with more than 42,000 users, according to information on the American Land Title Association website.
“We have retained third-party experts to assist us in our recovery efforts and have also informed law enforcement,” a Cloudstar spokesperson said. “Due to the nature of this attack, at this time our systems are currently inaccessible, and although we are working around the clock, we do not have a definitive restoration timeline.”
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